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The ONLY Tobacco POS.

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The ONLY Tobacco POS.

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Getting Started

7

Dark Mode and Themes
Cash Drawer Setup
Tax Setup and Compliance
System Settings You Should Know About
Setting Up Your Receipt
Running Your First Sale
Welcome to TORO

Daily Operations

16

Tabs and Placing Items on an Account
Access Levels and Permissions
Single User Mode
Virtual Gift Card Notifications
Employee Settings
Cash Rounding
Setting Up a New Employee
Cash Drops and Safe Management
Working with Gift Cards
Applying Discounts and Coupons
Clocking In and Out
Handling Shift Changes
Giving a Refund
Taking Payment
Closing Out at the End of the Day
Opening Up for the Day

Working with Customers

5

TORO Cigar Finder
Managing Virtual Gift Cards
Managing Customer Rewards
Signing Up a New Customer
Finding a Customer’s Account

Managing Your Inventory

10

Item Reorder Alerts
Item Pricing History
When a Manufacturer Changes Packaging
How TORO Manages Your Inventory
Setting Up Product Types
Printing and Managing Barcodes
Receiving Inventory
Creating a Purchase Order
Taking Inventory
Adding a New Item to Your System

Understanding Your Numbers

8

Vendor Report Card
The Advanced Reporting Module
Customer Insights
Understanding Your Profit Margins
Spotting Problems Early
Reports That Actually Matter
Your Sales Dashboard
Understanding Your Daily Report

Growing Your Business

6

Getting Your Anthropic API Key for Toby
TORO Insight
CigarLink Integration
Wholesale Operations
Your Online Store
Running SMS Campaigns

Troubleshooting

2

Getting Help and Support
When Something Goes Wrong

View Categories

Home
Docs
Working with Customers

Working with Customers

TORO Cigar Finder
Managing Virtual Gift Cards
Managing Customer Rewards
Signing Up a New Customer
Finding a Customer’s Account

SCHEDULE
YOUR
DEMO
TODAY!

About us

Elevator Speech: A POS that handles any and every aspect for your tobacco store written by a retailer who knows the ins and outs of our industry.

Latest News

16
Apr

TORO v7.69.821.228
16
Apr

TORO v7.69.820.824
02
Apr

TORO v7.69.818.143
10
Mar

TORO v5.02.817.162

SCHEDULE YOUR DEMO TODAY

GIVE ME A DEMO AND MY LIFE BACK.

It’s time. Time to get your store running as smooth as you always hoped. Time to get your e-commerce store up. Time to spend more time enjoying cigars with your customers and less on mundane tasks. Let us do that for you…enjoy your life, you deserve it!

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Copyright 2026 © TORO - The ONLY Tobacco POS.
HellasBAE LLC is the owner of TORO Cigar POS. DBA filed as TORO.

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