You set a price three months ago and now it’s different. Did someone change it? Was it a purchase order that updated the cost? Did the auto-pricing rules kick in? Without a record, you’re guessing. TORO’s Pricing History gives you the full timeline so you never have to guess again.
Viewing an Item’s Price History #
- Open the item in Item Details (double-click it from any item list, or search for it)
- Click View Pricing History for Item in the button panel
- A new window opens showing every cost and retail change that’s ever been recorded for that item
The table shows eight columns:
- Date / Time — when the change happened
- SKU — which package size was affected (e.g., “Single”, “Box of 20”)
- Cost Before and Cost After — what the cost was and what it became
- Retail Before and Retail After — same thing for your selling price
- Source — what triggered the change (see below)
- Changed By — the employee who made it
Click any column header to sort by that column. The entry count at the bottom tells you how many records you’re looking at.
What “Source” Means #
The Source column tells you how the price changed — not just that it changed. There are six possible sources:
- Item Created — the original price when the item was first added to the system
- Item Details — someone edited the cost or retail directly in Item Details
- SKU Editor — the change was made in the SKU editing screen
- PO Receive — a purchase order was received and the new cost from the vendor updated the item
- Bulk Pricing — a bulk pricing update was applied across multiple items at once
- Auto Pricing — TORO’s automatic pricing rules recalculated the retail based on markup settings
This is where the real value is. If a price looks wrong, the source tells you exactly where to investigate.
Filtering by SKU #
If an item has multiple package sizes — say a single, a 5-pack, and a box of 20 — you’ll see pill buttons at the top for each one. Click a specific SKU pill to see only that package’s history. Click All SKUs to see everything again.
By default, the Active SKUs Only checkbox is checked, so you’re only seeing history for SKUs you currently sell. Uncheck it to include discontinued or deactivated package sizes — useful if you need to look up what a retired SKU used to cost.
Things Worth Knowing #
- The history starts from when tracking was enabled. Price changes before this feature was added won’t appear — but everything going forward is recorded automatically.
- Every change is tracked, no matter how it happens. Whether an employee edits a price, a purchase order updates a cost, or auto-pricing recalculates a retail — it all shows up here.
- This is read-only. You can view and sort the history, but you can’t edit or delete entries. That’s by design — it’s an audit trail.
- PO Receive entries are especially useful. When your vendor raises prices, you’ll see it here the moment you receive the shipment. Great for tracking cost creep over time.
Related Articles #
- Adding a New Item to Your System — Setting up items and initial pricing
- How TORO Manages Your Inventory — Understanding SKUs, costs, and the big picture
- When a Manufacturer Changes Packaging — What happens when box counts or costs change
